Today, I scheduled an interview with one of my fellow mompreneur at the academy. In case you don’t know, our tribe focuses on a certain amount of public relations touches each month. It’s part of our strategic plan (Hence, the reason why I want you in there).
So how do you handle no-shows? When you have things scheduled – whether they’re clients, whether they’re interviews, whether they’re people who you’re supposed to meet up with. How do you deal with the moment of rejection? Because honestly, that’s what it feels like. I remember when I first got into this game of being an entrepreneur, being out there increasing my visibility that initially when I would get the no-shows. And you know what? I would take that as a shot to my heart, like a shot to my heart literally which left questioning myself “Oh my God! What’s wrong with me? Is there something wrong with me? Did my breath smell?” It’s like I’lI be ready and then when no one shows up I begin to question myself (let me know if this has happened to you too).
It’s also the reason why I posted it on all of my social media and here on my website. (I’ll be real, I never posted it because I didn’t think it was a teaching lesson.) And I also realised today that you all need to know that I get “no-shows” too. That I would schedule things, I’d clear my calendar, I’d shift things around (skipping my morning bike-ride), and shifting my whole life aside for this interview that did not show. So I’m going to keep it real with you, I was salty. I was like: “I ain’t rescheduling, this is unprofessional, they should’ve at least let me know in an email.” But I’ve also learned that things happen and that we have to have a forgiving spirit to a space where we don’t take everything so personally. So how do we handle it when it happens? Here’s some 3 tips on how you can handle it:
First, don’t take it personal. It’s not anything directed towards you, it doesn’t mean you’re a horrible person, it doesn’t mean that there’s something wrong with you. It’s just on the other end, unexpected things happen.
Second, have grace. Have grace in space because sometimes it’s you. I literally have grace in space because sometimes it could be me. Like I remember from my show “Dr Ali Griffith’s Mindset Meditation and Motivation” when I am revamping it this summer, (somebody holds me accountable) I want to record 20 recordings over the summer (21 if I’m feeling froggy). Aside from revamping, I also want to theme-launch Legacy Brand Academy because our Anthology is coming out! So I say all that to have grace with the space because I remembered when I was a host and unexpected things happened. I’d have to cancel those things I planned in advance and sometimes I may not even be near a space where I can send an email. I really feel horrible at those times…
This happens also for my clients when I had my sessions. I mean, I would like to say my hit rate in terms of making my sessions for my clients is about 90%. So when the person who was on the other end didn’t show up, I followed up with them and try to make adjustments to make up for our lost session. I don’t play with their sessions unless something has happened in my life, I shifted some sessions during our family — going through the process with my papa Roy. But other than that, I honor time. I think I honor time so much that if I tell you I’m going to be someplace, I’m going to be someplace. I’m not that person you have to double check to see if I’m coming. Once I say I’m coming, once I put it into my calendar I will be there. But life happens and when life happens I want people to have grace with me. So if I want them to have grace with me, then I have to have grace with them.
Lastly, redirect the time. Once your face is beat, once you’re feeling ready for it then record your own stuff. Now is the time for you to turn on the camera, create those reels, create that landing page video, create that thank you page video, there’s a whole list of videos that we all should have a standard video. Go to that list and start creating, because you’re already ready, and now you can’t use the excuse that you don’t have time, because you had a whole half an hour blocked out in your schedule for that interview, so now get to it! “Get to it!” that’s what I tell myself, “Get to it, get to it Ali!” So y’all go see a tiktok with this dress on, you’re going to see a video with this dress and earrings — look at it now. Because we’re going to repurpose the time. So a no-show is not necessarily a no-go, it is time for you to focus on you, and focus on your brand, and what can you do with that at the same time.
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