Create an email

To create a regular email, follow these steps.

  1. Click the Create icon.
    Cursor Clicks - Create icon
  2. Click the Email drop-down.
    Cursor Clicks - Email - Create Icon
  3. Click Regular.
    Cursor Clicks - Regular - Create Email
  4. Enter a campaign name and click Begin.

This will take you to the builder, where you’ll choose your settings and design your content.

Setup and design

Our email builder is designed to let you work on the different parts of your email in the order you choose, and review everything at once before you send.

There are four main things to do before you can send.

  • Add your recipients in the To section.
  • Add your from name and from email address in the From section.
  • Add your subject line in the Subject section.
  • Design your email in the Content section.

As each task is completed, a green checkmark will appear next to the corresponding section.

green checkmark shows when section is complete

You may also want to review your tracking options and other settings.

Add recipients

To choose your recipients, follow these steps.

  1. In the To section, click Add Recipients.
  2. In the Audience drop-down menu, choose the audience you want to send to.
  3. In the Segment or Tag drop-down menu, choose All subscribers in audience, Group or new segment, or one of the available saved or pre-built options.
  4. Optional: Check the Personalize the “To” field box to display the recipient’s name instead of their email address. This is more personal and may help you avoid spam filters.
    cursor checks box next to personalize the to field
    After you check the box, you’ll choose a merge tag that corresponds with the data you want to display in the “To” field. For example, if you choose *|FNAME|*, a recipient named Bob will see “To: Bob” instead of “To: [email protected].” The default options are *|FNAME|*, *|LNAME|*, and *|FNAME|* *|LNAME|*, but you can click Custom to enter an alternate tag or text.
  5. Click Save.

Add from name and from email address

To set your from name and from email address, follow these steps.

  1. In the From section of the email builder, click Add From.
  2. Enter your from name and email address.

    You may be asked to verify the domain in your email address.
  3. Click Save.

Add subject

To set your subject line and optional preview text, follow these steps.

  1. In the Subject section of the email builder, click Add Subject.
  2. In the Subject field, enter a subject line for your email.
  3. In the Preview text field, you can enter up to 150 characters that will display next to your subject line in recipients’ inboxes. This field is optional.
  4. Click Save.

Design email

Whether you’re an expert or a novice in email marketing, Mailchimp gives you tools to design beautiful campaigns. You can choose to work with the new inline email builder or use our drag-and-drop classic email builder.

To design your email, navigate to the Content section and click Design Email.

Then, choose whether you want to work with the Classic Builder or New Builder.

Here’s an overview of each option.

  • Classic Builder Use our classic builder to work with our many email template designs, e-commerce features, and Creative Assistant. Drag and drop content blocks as needed, or custom code from scratch. To learn how to use this builder, check out Design an Email with the Classic Builder.
  • New Builder Use our new builder to add and edit content directly to your layout in a refined interface. To learn how to use this builder, check out Design an Email with the New Builder.

After you choose the same email builder twice in a row, it will become the default builder. You can manually set or change your default email builder in your Account Details.

Settings and tracking

When you create a regular email, we enable certain tracking options by default. This includes open and click tracking, as well as e-commerce tracking if you have a connected online store.

To edit your tracking options, follow these steps.

  1. Scroll to the Settings & Tracking section and click Edit.
    email-builder-settingsandtracking-edit
  2. Check the boxes next to the tracking options you want to enable.
  3. Click Save.

Other settings

You can also choose to manage subscriber replies with your Mailchimp Inbox, and auto-convert embedded videos. To learn more, check out these articles.

About Your Mailchimp Inbox
Add Video to a Campaign

Send campaign

After you’ve completed the To, From, Subject, and Content sections of the email builder, you should see a green checkmark next to each. That means your regular email is ready to schedule or send immediately.

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If you’re ready to send the email to your subscribers, click Send. Then, in the Review Your Campaign modal, click Send Now to confirm your send.

Your email is on its way!